Support
Signing in
Enter your ISW work email and tap Send me a code. Enter the 8-digit code from the email and you're in. There is no password.
Common questions
"We couldn't find that email on the staff roster."
Only staff on the school roster can sign in. Ask an ISW administrator to add you — they can do it from the app under Settings → Teachers.
The code didn't arrive
Check your spam or junk folder, then tap Send again. Codes expire after a few minutes, so use the newest one.
The app says "Offline"
Keep going. Everything you record is saved on your device and sent to the school's records automatically when you're back online.
I marked the wrong thing
Tap Change on that row and answer again. For arrivals, tap the recorded time to correct it. Corrections are kept alongside the original.
The app locked itself
After an hour of no use the app locks. Unlock with Face ID or your device passcode — you stay signed in.
Contact
Email support@iswcheckin.com. For anything about your classroom, students, or the school's procedures, talk to an ISW administrator.